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C
Custom Mattress Factory / American RV Mattress (Engineered Sleep, LLC — Greenville, SC; owner Vincent "Jay" Orders)
custommattressfactory.com · Greenville, United States
Looking legit

Upwork lists Custom Mattress Factory / American RV Mattress (Engineered Sleep at $110k in client spend.

$109,840 in published client spend across 49 contracts. The full read below — free.

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Total Upwork spend
$110k
$109,840
Top category
Video, animation & audio
12 of 47 contracts
Hiring status
Actively hiring
7 of 49 contracts in progress
Contracts on record
49
$10–95/hr listed
The company

Who's actually behind the account.

Upwork hides the client's identity. We resolve it to a real company, then layer in public firmographics — the context you never get on the job page.

C
Custom Mattress Factory / American RV Mattress (Engineered Sleep, LLC — Greenville, SC; owner Vincent "Jay" Orders)
Resolved to custommattressfactory.com · High confidence
Rate X-Ray

What the blended average hides

Rates are split: a few long-running hourly hires pay in the $38–$90/hr band and account for a large share of spend, while most work is fixed-price one-offs (many under $500); don't trust a single average — price each creative scope defensibly and expect commodity-priced small tasks alongside a handful of higher-rate retainers.

Every listed hourly rate · 13 of 49 contracts
median $65/hr · avg ~$58/hr
1
3
2
4
3
$0$40$80$120$160$200
median $65/hr avg ~$58/hr — dragged up by two $190–200 contracts
Budget · 5 contracts $10–40
Mid-tier · 6 contracts $52–80
Premium · 2 contracts $90–95
What they hire for

Where the work actually is

All 49 contracts by category. Video, animation & audio leads with 12 of 47 contracts.

Video, animation & audio 12
Design, visual & branding 9
Marketing & content 6
Web development 6
Operations Admin Va 4
Marketing, strategy & PR 3
Marketing, digital & SEO 2
Marketing Lead Gen Sales 2
Design Product Packaging 1
Data & analytics 1
Engineering Mechanical CAD 1
Hiring activity

Hiring right now, not last year.

When the contracts on record started — and how they're structured. 7 of 49 are still in progress.

Contracts started, by month
1
Aug 2024
1
Sep 2024
3
Jan 2025
2
Feb 2025
2
Dec 2025
1
Feb 2026
Status
7in progress · 42completed
Contract type
13hourly · 36fixed-price
Open roles

Jobs they've posted publicly

Links go to Upwork ↗
Ongoing Monthly Retainer for E-Commerce Supply Chain Specialist (~3–8 hrs/mo) Sep 7, 2026·More than 6 months Architect Needed: 6 Shopify Stores, Commissions & Watchdog Build Aug 31, 2026· Tech Stack & Operations Consultant: CRM, Help Scout, SMS & Multi-Store Shopify Automations Aug 24, 2026·1 to 3 months Digital ads, banner ads for Meta Jul 7, 2026·3 to 6 months Performance Ad Creative Designer (Meta, Retargeting, Static + Video) Jan 30, 2026·More than 6 months Email marketing manager Jan 20, 2026·More than 6 months 2D Animator Needed to Create Iconic Brand Characters & Short Animated Ads (Ongoing Work) Dec 21, 2025· Email marketing manager Dec 19, 2025·More than 6 months
Postings Upwork has shown for this client. Some may have since closed.

Every contract on record — all 49

Freelancer names removed · roles only
RoleRateBilled
Social Media Account Manager Needed$51.91/hr$28,736
PPC Ad Retargeting Expert$38/hr$6,972
Email marketing manager$70/hr$4,108
Developer needed for creating a custom POS$75/hr$3,275
Lighting/AC Vents Layout + Bathroom Layout$90/hr$2,632
PPC Ad Retargeting Expert$38/hr$1,425
Graphic Designer for packaging$65/hr$1,146
Email marketing manager$80/hr$431
Email marketing manager$70/hr$374
Developer needed for woocommerce POS$10/hr$365
Designer needed to make suggestions for minor updates for our web design$95/hr$364
Email marketing pro who can set up email designs and strategy for Shopify site$30/hr$156
2D Animator Needed to Create Iconic Brand Characters & Short Animated Ads (Ongoing Work)fixed
Hero Video for Website
2D Animator Needed to Create Iconic Brand Characters & Short Animated Ads (Ongoing Work)
Expand on an excel spreadsheet
Realistic Luxury Bedroom Photos (CGI) Featuring our Products
Social Media Account Manager Needed$40/hr
Assistantfixed
List of Camping World Addressesfixed
Sales Agent Metricsfixed
2 Short Videosfixed
Add music and intro to a short videofixed
Animation of our productfixed
New filefixed
Video edit with blurred sidesfixed
New Filefixed
Change a file typefixed
Change a file typefixed
Animation Video Creatorfixed
Excel Spreadsheetfixed
2-3 page digital cataloguefixed
Combine video with voiceoverfixed
Realistic Luxury Bedroom Photos (CGI) Featuring our Productsfixed
Creative Writer Wanted for Our Blogs & Content Pagesfixed
Boxesfixed
Creative SEO Writer Wanted for Our Blogs & Content Pagesfixed
Blog Postsfixed
New Imagefixed
Creative Writer Wanted for Our Blogs & Content Pagesfixed
Creative Writer Wanted for Our Blogs & Content Pagesfixed
Realistic Bedroom Scene Illustrationfixed
Realistic Luxury Bedroom Photos Featuring our Productsfixed
Realistic Luxury Bedroom Photos (CGI) Featuring our Productsfixed
Design a product insertfixed
Corvid developer needed for creating a responsive price guide in Wixfixed
Design a product insertfixed
Need a Custom Order Form For New Ordersfixed
Developer needed for creating a responsive price guide in Wixfixed
"—" = no rate or billed amount listed (fixed-price or open). Billed is what Upwork shows to date.
Treatment verdict

How they hire, and how they treat people

Single buyer who hires for email/social marketing, animation/video, product visuals and occasional web/POS work across many short fixed-price jobs plus several multi-month hourly hires.

Reputation
Mostly high with occasional lower scores — freelancers generally leave 5★ reviews but some mid-size dev/SEO or larger projects generated 3.5–4★ ratings.. Clear briefs and steady communication that freelancers describe as 'easy to work with' and 'clear and understandable'.
How they engage
Predominantly short, fixed-price creative tasks plus several long-running hourly relationships (repeat hires/retainers) rather than heavy reliance on long-term agency retainers.
Working style
Prefers clear, task-oriented briefs, expects responsive communication and iterative delivery; some projects were later moved in-house or adjusted mid-engagement.
Who wins the work
Freelancers who are responsive, can execute defined creative or marketing scopes quickly, and who can work autonomously on iterative deliverables tend to do well here.
Repeat hires
Rehires the same freelancers — 4 on 2+ repeat contracts (one up to 3). Deliver once and there's recurring work.
Worth knowing
A noticeable pattern: many small fixed-price creative tasks (video edits, animations, product images) alongside a small number of high-billed hourly retainers that concentrate budget.

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