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I
Index Soft Limited
index.dev · London, United Kingdom
Looking legit

London buyer mixing retainers and one-off microtasks

Runs steady multi-month engineering retainers plus frequent low-value CRM/data gigs and occasional specialty hires.

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Total Upwork spend
$1.1M+
$1,113,033
Top category
Web development
22 of 50 contracts
Hiring status
Actively hiring
5 of 50 contracts in progress
Contracts on record
50
$3–250/hr listed
The company

Who's actually behind the account.

Upwork hides the client's identity. We resolve it to a real company, then layer in public firmographics — the context you never get on the job page.

I
Index Soft Limited
Resolved to index.dev · High confidence
Rate X-Ray

What they pay

Around 70% of spend goes to $20–$40/hr engineering retainers; many fixed-price microtasks pay very low amounts, with a few high outliers.

Every listed hourly rate · 21 of 50 contracts
median $30/hr · avg ~$39/hr
1
18
1
1
$0$40$80$120$160$200
median $30/hr avg ~$39/hr — dragged up by two $190–200 contracts
Budget · 19 contracts $3–39
Mid-tier · 1 contract $45–45
Premium · 1 contract $250–250
What they hire for

Who they hire

Senior and mid-level backend, full‑stack, NodeJS, Ruby and mobile engineers for retainers; detail-oriented contractors for data tasks.

Web development 22
Data & analytics 9
Mobile development 6
Design, visual & branding 3
Marketing Lead Gen Sales 3
Marketing, digital & SEO 2
Devops Infra Security 1
Iot Embedded Hardware 1
Operations Admin Va 1
Project management 1
Legal 1
Hiring activity

Hiring right now, not last year.

When the contracts on record started — and how they're structured. 5 of 50 are still in progress.

Contracts started, by month
3
Aug 2023
1
Jan 2024
2
Mar 2024
1
May 2024
1
Jun 2025
1
Jul 2025
Status
5in progress · 45completed
Contract type
21hourly · 29fixed-price
Open roles

Jobs they've posted publicly

Links go to Upwork ↗
Senior Full-Stack Engineer, AI Foundations ( 07_06_26TSR ) II Jun 25, 2026·More than 6 months Senior Full-Stack Engineer, AI Foundations ( 07_06_26TSR ) II Jun 25, 2026·More than 6 months Technical Product Manager (09_06_26PHS) Jun 19, 2026·More than 6 months Senior Full-Stack Engineer, AI Foundations ( 07_06_26TSR ) Jun 18, 2026·More than 6 months Software Engineer - AI Training Tasks (Python, Docker, Linux Terminal) IV May 28, 2026·More than 6 months Software Engineer - AI Training Tasks (Python, Docker, Linux Terminal) II May 26, 2026·More than 6 months Software Engineer - AI Training Tasks (Python, Docker, Linux Terminal) May 26, 2026·More than 6 months Lead AI Product Engineer ( 18_05_26SCP ) May 21, 2026·More than 6 months
Postings Upwork has shown for this client. Some may have since closed.

Every contract on record — all 50

Freelancer names removed · roles only
RoleRateBilled
Java Back-End Developer (399.06.2021OII)$38/hr$160,922
Web Scraper (373.09.2021F)$25/hr$89,253
Senior Android Developer (07_12_21F)$30/hr$74,804
UI/UX Designer 335.10.2021F$24/hr$64,704
Senior Fullstack Ruby on Rails/React Developer (12_04_22D - contract)$30/hr$32,508
Senior Java Software Engineer (24_07_23P)$38.75/hr$25,840
Flutter Mobile Developer(11_03_22Y)$35/hr$18,746
Senior Backend Java Engineer (278.07.2021R)$30/hr$12,540
Legal Expert Needed for US Transaction - Software Company Acquisition$250/hr$11,439
Senior Software Engineer(267.10.2021P)$27/hr$11,232
Part Time / Full Stack Developer ( PHP, Javascript) (08_02_23H)$30/hr$10,915
Full Stack NodeJS / React Engineer$20/hr$6,240
iOS Developer (18_04_22E) (Hired)$30/hr$5,610
Senior Full Stack Developer (21.07.2021S)$25/hr$5,200
FPGA engineer (08_01_22SQ)$30/hr$4,320
Senior Full Stack Developer (21.07.2021S)$20/hr$4,240
Level 3 Support Engineer ( 08_07_23S )$34/hr$3,002
Senior Cloud Network/Storage/Infrastructure Engineer ( 12_07_22G )$45/hr$2,764
Full-Stack Developer(180_11_21D)$25/hr$1,600
Senior Android Developer (334.10.2021F)$30/hr$1,440
Job 48 - Add country with most employees$3/hr$340
Job 13 - Collect data to populate our CRM - Indexfixed
Job 59 - Collect data to populate CRM - Indexfixed
Job 59 - Collect data to populate CRM - Indexfixed
Job 13 - Index - Data for our CRMfixed
Job 13 - Index - Data for our CRMfixed
Job 59 - Collect data to populate CRM - Indexfixed
Job 59 - Collect data to populate CRM - Indexfixed
Senior Android Developer ( 12_02_22G )fixed
Project/Developer for Raspberry Pi application (423.06.2021C)fixed
Back-end Software Engineer (16_12_21K)fixed
Python/Django software engineer ( 202.08.2021C )fixed
Job 48 - Add country with most employeesfixed
Job 13 - Index - Data for our CRMfixed
Job 13 - Index - Data for our CRMfixed
React Native Developer (77.08.2021C) - September 2021fixed
Job 13 - Index - Data for our CRMfixed
Job 48 - Add country with most employeesfixed
Job 13 - Index - Data for our CRMfixed
Job 13 - Index - Data for our CRM
Full-stack PHP developer(384.09.2021R)fixed
Email Marketer - Someone to build a growing emailing campaignfixed
Database developer (222.04.2021N)
Job 59 - Collect data to populate CRM - Index
Email Marketer - Someone to build a growing emailing campaignfixed
Job 13 - Index - Data for our CRMfixed
Sales Repfixed
Sales Reps - Calling teamfixed
Call Center Superstarsfixed
Graphic artist/PowerPoint specialistfixed
"—" = no rate or billed amount listed (fixed-price or open). Billed is what Upwork shows to date.
Treatment verdict

How they treat freelancers

Concrete, generous feedback and multiple rehires for successful contractors; expect clear specs and regular review cycles.

Reputation
Uniformly high — freelancers' ratings to this buyer are overwhelmingly 5.0 with only rare sub-5 scores.. Clear requirements, regular feedback and payment cadence, and ongoing support from the buyer's team.
How they engage
Mix of long-running hourly retainers for engineers and repeated fixed-price microtasks for CRM/data work; the buyer rehired the same freelancers multiple times across both engagement types.
Working style
Operates a structured workflow with recurring feedback calls, documented requirements and active coordination from named in-team contacts; work ranges from autonomous engineering retainers to closely scoped data-entry tasks.
Who wins the work
Senior/mid-level engineers who accept steady, multi-month hourly retainers succeed here, while low-cost, detail-oriented contractors win short fixed-price data tasks; be prepared to follow clear specs and occasional review cycles.
Repeat hires
Rehires the same freelancers — 2 on 2+ repeat contracts (one up to 7). Deliver once and there's recurring work.

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