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T
TooLost
toolost.com · New York, United States
Looking legit

Upwork lists TooLost at $2.9M+ in client spend.

$2,890,456 in published client spend across 36 contracts. The full read below — free.

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Total Upwork spend
$2.9M+
$2,890,456
Top category
Web development
9 of 38 contracts
Hiring status
Actively hiring
19 of 36 contracts in progress
Contracts on record
36
$5–65/hr listed
The company

Who's actually behind the account.

Upwork hides the client's identity. We resolve it to a real company, then layer in public firmographics — the context you never get on the job page.

T
TooLost
Resolved to toolost.com · High confidence
Rate X-Ray

What the blended average hides

Don't trust a single blended hourly number — the roster is bifurcated: most operational/content/support work sits at about $5–20/hr, while a small set of long-tenured engineering/product hires bill $45–65/hr and account for the lion's share of billed spend; price accordingly and don't expect the $45+ band for routine moderation or bookkeeping.

Every listed hourly rate · 33 of 36 contracts
median $15/hr · avg ~$21/hr
19
10
1
3
$0$40$80$120$160$200
median $15/hr avg ~$21/hr — dragged up by two $190–200 contracts
Budget · 29 contracts $5–30
Mid-tier · 4 contracts $45–65
What they hire for

Where the work actually is

All 36 contracts by category. Web development leads with 9 of 38 contracts.

Web development 9
Video, animation & audio 8
Customer support 7
QA & testing 6
Finance & accounting 2
Mobile development 2
Project management 1
Devops Infra Security 1
Operations Admin Va 1
Other / uncategorized 1
Hiring activity

Hiring right now, not last year.

When the contracts on record started — and how they're structured. 19 of 36 are still in progress.

Contracts started, by month
2
Jan 2024
1
Mar 2024
1
Apr 2024
2
May 2024
1
Jul 2024
3
Aug 2026
Status
19in progress · 17completed
Contract type
33hourly · 3fixed-price
Open roles

Jobs they've posted publicly

Links go to Upwork ↗
Customer Support / Customer Success Agent – Music Technology Platform Aug 26, 2026·More than 6 months YouTube CMS - UGC, Claims and Content Administration Aug 3, 2026·More than 6 months YouTube CMS experience need for entertainment company Jul 2, 2026·3 to 6 months
Postings Upwork has shown for this client. Some may have since closed.

Every contract on record — all 36

Freelancer names removed · roles only
RoleRateBilled
Freelance Laravel Developer for Established SaaS Web Application$65/hr$754,131
Freelance Laravel Developer for Established SaaS Web Application$45/hr$736,428
Zendesk based Support Agent Role$20/hr$182,597
Product Management for Established Web Application$25/hr$135,242
YouTube Content Management - Content ID Claims$20/hr$133,686
YouTube Content Management - Content ID Claims$12/hr$110,220
Quality Control and Administrative Management for Established SaaS Web Application$30/hr$97,386
Freelance Laravel Developer for Established SaaS Web Application$30/hr$89,069
Quality Control for Established SaaS Web Application$20/hr$86,952
Zendesk based Support Agent Role$13/hr$79,010
PHP and Laravel + VueJS Senior Developer$65/hr$71,965
YouTube Content Management - Content ID Claims$12/hr$57,054
Skilled Bookkeeper needed for SaaS company$19/hr$47,317
Zendesk based Support Agent Role$12/hr$39,734
Quality Control for Established SaaS Web Application$12/hr$33,449
Zendesk based Support Agent Role$15/hr$23,662
Freelance Laravel Developer for Established SaaS Web Application$20/hr$9,536
Zendesk based Support Agent Role$5/hr$9,161
YouTube Content Management - Content ID Claims$6/hr$7,948
Royalty Accounting$6.3/hr$6,710
Quality Control for Established SaaS Web Application$20/hr$5,160
Freelance Laravel Developer for Established SaaS Web Application$15/hr$2,852
Freelance Laravel Developer for Established SaaS Web Application$10/hr$2,611
Assistant$25/hr$2,358
YouTube Content Management - Content ID Claims$14/hr$2,035
Zendesk based Support Agent Role$8.85/hr$1,615
Build Mobile App Version of Web Application$18/hr$1,273
Optimize AWS (ec2) server$62.5/hr$991
Build Mobile App Version of Web Application$20/hr$848
YouTube CMS - UGC, Claims and Content Administration$10/hr$288
YouTube CMS - UGC, Claims and Content Administration$10/hr$152
YouTube CMS - UGC, Claims and Content Administration$6/hr$134
Zendesk based Support Agent Role$6/hr$108
Freelance Laravel Developer for Established SaaS Web Application
QC and Administrative Managementfixed
Wiki Page Creationfixed
"—" = no rate or billed amount listed (fixed-price or open). Billed is what Upwork shows to date.
Treatment verdict

How they hire, and how they treat people

A single buyer who operates a mid-size SaaS/YouTube-management org and hires a large roster for engineering, support, content-claims, QA and bookkeeping across long-running hourly engagements and some fixed-price work.

Reputation
Varies by engagement: many freelancers leave 5★ ratings for straightforward long engagements, but shorter or interrupted contracts include several 3–4★ reviews.. Clear requirements and responsive project collaboration on multi-month engineering and content-moderation work
The catch — ratings are uninformative
The buyer tends to give positive numeric ratings (many 4s and 5s) and short, generic text like 'Thanks :)' or 'Thank you for the opportunity.', suggesting ratings are mostly positive but not always accompanied by detailed feedback.
How they engage
Prefers long-running hourly engagements (many contracts continue for years) with sporadic fixed-price tasks; the buyer rehired or kept multiple freelancers on the same role for extended periods.
Working style
Runs ongoing teams with recurring weekly work and hands-off recurring responsibilities for senior engineers, while support/content roles are managed as steady shift-like assignments with periodic check-ins.
Who wins the work
Best for freelancers who want long-running, steady work (support, content moderation, QA) or who can be a senior, reliable engineering lead on a long retainer; short, ad-hoc contractors should prepare for variable task volume and occasional abrupt endings.
Repeat hires
Rehires the same freelancers — 3 on 2+ repeat contracts. Deliver once and there's recurring work.

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